So it won't do it in 2 parts, here is 2 of 3.

The second one shows these same changes on the Edit Ticket page:

And finally we would like to make the Post Internal Note tab to be the default tab on the Edit Ticket page, as described on osTicket forums at the following URL:

https://forum.osticket.com/d/89709-change-internal-note-to-default-tab

Thank you for making such a great product and being so accessible. We really appreciate it.

Have you had a chance to look into this?

Oh weird! I typed a reply days ago... I guess I neglected to click Submit. Sorry about that.

I'm glad I asked for clarification because I was completely mistaken regarding what you want to modify.

This looks like these requests will take around 1/2 hour or so to implement, so I will quote you $40USD.

Obviously, I will need direct access to your installation to do the work. If you wish to proceed please fill out this form with as much information as possible. I will complete the changes within 2 business days or less and send you an invoice through PayPal.

hi, did you ever make these changes - and do you think you could have these as a system-wide option? I am. happy to pay for these changes, to be switchable for everyone?