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dot green no reply button in client side, is moving in left This is an intentional design decision for the Client side. All the rest will be fixed i...

@visimitra, That is an amazing fix. THANK YOU!

Sorry for your trouble, and thank you for taking the time to report this. We'll look into it and have a fix soon.

Hi guys, sorry for the late reply. This will be fixed in the next release. For now, please open /include/staff/ticket-view.inc.php in a te...

Hi @airbus, I have two pieces of good news for you. The first is that osTicket / osTicket Awesome use temporary session cookies, but these are not p...

It is a really interesting coincidence that you are both experiencing the same problem out of the blue. I also notice that you both have the exact sa...

I wonder if it may have something to do with lingering files from the previous theme. I'll suggest trying a clean install. Create a new directory (e....

No quick answers I'm afraid. These are probably possible but would require custom coding for a fee. If you are still interested let me know and I'll...

You want it to log you in? Does that mean this is only for one customer? Perhaps I am not understanding something. Why not simply have a QR Code that...

Hi @it-plannet, You'll edit the same files: /include/client/header.inc.php /include/staff/header.inc.php But you'll look for this code... <a id...

It looks like Deutch, yes?  Do you have any custom code in /osta/user-styles.css?

Hi @Tom, That is very odd. Which language pack are you using?

I am definitely not seeing the same verbosity of errors in the Dev Tools > Console. Your Chrome really doesn't not seem to like the Back to Top ico...

PNG is just fine and actually, they system will display an error if it doesn't like the file type. So I'm back to not having a clue what is going w...

Thanks for the feedback, @Starcore.