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stevland
@stevland
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Joined: Mar 8, 2026
Last seen: May 3, 2026
Topics: 7 / Replies: 1170
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Hi @GDTech, FYI I sent you an email just now with a potential fix. Fingers crossed.

6 years ago
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@mayberts, PHP Warning: move_uploaded_file(): Unable to move That error does seem specifically related to an ownership/ permissions issue. Your pe...

6 years ago
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@mayberts, drwxr-xr-x 2 mdadmin mdadmin 4096 Jun 8 11:09 uploads So your uploads folder is owned by the mdadmin account. If you run the ls -l comman...

6 years ago
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@mayberts, Please check your Apache error logs for relevant errors around the time that you attempt to upload a file. Let me know. In addition to se...

6 years ago
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Hi @NIcholasjansen, Add the following to /osta/user-styles.css table.list tbody tr td {     border-top: .1px solid #a6acaf !important...

6 years ago
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Hi @mstrust, Sorry for the late reply! I recommend making a backup of your database before upgrading, just to be safe. These instructions assume yo...

6 years ago
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Hi @mcz_michalch.admin, That is very odd. Do you experience the same issue when you go to the Theme page in the demo? What web browser are you usin...

6 years ago
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Hi @bcrawley, Thank you for your report. But what you have stumbled upon is actually an osTicket issue -- not a glitch introduced by osTicket Awesom...

6 years ago
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Hi @NIcholasjansen, Please see the temporary fix I posted here:/p>

6 years ago
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Hi @netesi, Hmmm. Exporting a ticket works in the demo. Does it work for you? What exactly happens when you try to export a ticket in your own insta...

6 years ago
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Hi @abcauto, Yes, the Annotations tab has been intentionally removed in osTicket Awesome. As osTicket Awesome uses its own specific layout for each ...

6 years ago
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A green screen? Hmmm. No, I have not seen that. There is absolutely nothing else on the screen? Please open /scp/js/scp.js and ensure lines 1142 - 11...

6 years ago
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Hi @JODellAgC, Unfortunately, I don't have a lot of familiarity with IIS servers. But I'm keen to help you find a solution. Have you been using osTi...

6 years ago
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Hi @skyler360, Hmmm. I can't find an issue. Deleting a ticket works as expected in the demo. Please help me understand the problem you are seeing. ...

6 years ago
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Actually, that ended up messing with the normal ticket layout. But I found another fix. And display:contents is a useful property to know. 🙂

6 years ago
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