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osTicket v1.14.2 Open Tickets queue columns not visible

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Posts: 13
 Tom
Topic starter
(@tom-kahle)
Member
Joined: 8 years ago

Hi steveland,

we updated on osTicket v1.14.2 // osTicket-1.14.2-Awesome-102 and see no column names in the Open Tickets Queue (/scp/tickets.php?queue=1 or /scp/tickets.php). They are correctly visible in all other queues.


I have tried different browsers and clear cache. The columns are displayed correctly in your demo.
Do you have any tips on what could be the cause?

thank you


5 Replies
Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Hi @Tom,

That is very odd. Which language pack are you using?


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

It looks like Deutch, yes? 

Do you have any custom code in /osta/user-styles.css?


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Posts: 13
 Tom
Topic starter
(@tom-kahle)
Member
Joined: 8 years ago

Hi Steveland, yes the German language package.
I took the screenshots without custom code in /osta/user-styles.css. Even with custom code (from another post) the columns are not displayed.


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Posts: 12
(@doublebind)
Member
Joined: 6 years ago

Happend at my installation too. It happens when you save the Queue setting in the admin menu. but only if you change some things on the first page. not the actual collums page. 


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