Have you checked these first?
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What version of osTicket Awesome are you using? 1.14.2
What page does this bug show up on? Any Ticket
Is there anything that you can do that makes it go away? no, have tried multiple browsers.
This is my first installation of osTicketAwesome so I don't know if this is a new bug, but any custom form fields on a ticket do nothing when clicked on - I can see the url change to add an edit at the end but nothing else changes.
I can provide any further info needed.
I will just add this bug is also found in the demo version.
Hi @NIcholasjansen,
Please see the temporary fix I posted here:
https://osticketawesome.com/forums/topic/custom-form-fields-not-editable-v1-14-2/
Just in case someone needs help with this, as stevland posted before this fix can be achieved editing /include/staff/ticket-view.inc.php.
Specifically in line 1007 "inline-edit"...
...must be replaced with "ticket-action inline-edit"
Hi!
both fixes wont work for us 🙁