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This is not an osTicket Awesome specific issue, but rather an osTicket one.

As a general rule you can always upgrade osTicket or osTicket Awesome without doing staggered upgrades, unless your installation is super old, like, m...

Hi @alexbuckland, Sorry, I didn't see your email but I'm a little overwhelmed right now. You don't need to worry about your original vanilla osTicke...

Sorry for the delay. I will find a solution for this next week!

Desculpe, isso não é compatível. Mas vou passar esta questão para o Fórum de Modificações e talvez alguém tenha uma ideia para você.

If you're still having trouble let me know what version you are running. What do you mean by "a short mod"? The second error is related to 2 Factor ...

Add the following code to Admin Panel > Theme > Custom CSS. The first group is the search field as it displays when inactive. The second group...

I'm afraid the sticky bar icons have to be white. That is a hard limitation of the design for now. I'll have to suggest that you make the sticky bar ...

P.S. It sounds like it will be fixed by upgrading. So maybe start there.

Sounds like an osTicket issue, rather than an osTicket Awesome issue. What happens if you try it from vanilla osTicket? (press Shift + O) Actually, ...

I'm afraid there is no elegant way to do this. The layout "breakpoints" (to use web design nomenclature) are hard-coded and it would be nearly imposs...

Thanks, @JulienVDC!

Hey @theteflacademy, Thank you for the very detailed bug report and screenshots. Very helpful! I added this to my list of things to address and will...

Hi @Devi1903, Perhaps someone else will jump in with ideas. But, speaking for myself, this is beyond the scope of what I have time to think about. K...

@ccrinfinitum, I sent it to your Gmail account on March 22nd. I forwarded another copy to you just now. Check your Spam folder.