Have you checked these first?
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osTicket v1.15.2 // osTicket-1.15.1-Awesome-102
PHP 7.4.16 // MySQL 5.7.31 // Apache web server
The bar with "Open" and the buttons render nicely when we are not scrolled further down on the tickets page of agents.

However, as you scroll down and the bar becomes sticky, the styling becomes off:

I think the same styling should apply to the bar in both states.
Can you advise on a fix?
Thanks!
Miklos
I'm afraid the sticky bar icons have to be white. That is a hard limitation of the design for now.
I'll have to suggest that you make the sticky bar background darker, which of course you can do in Admin Panel > Theme > Color Theme.
I'm not sure how you got the refresh icon to show up as purple, I thought it was hard coded to be white. Custom CSS?
Gotcha, alright, I just made the sticky bar darker.
Not sure, I don't think my custom CSS affects the refresh icon:
/* Add your custom CSS code here.
eg. p { color: red; }
CSS tips: http://www.w3schools.com/css/css_syntax.asp
End of comment */
#footer #osticket a,
#footer #ostawesome a {
display: none !important;
}
#header #nav a {
font-weight: bold !important;
}
form[action="kb.php"] #basic_search .input.attached input, form[action="orgs.php"] .input.attached input, form[action="users.php"] .input.attached input, form[action="tasks.php"] .input.attached input, form[action="tickets.php"] .input.attached input {
background-color: #aaa;
color: #000;
}
form[action="kb.php"] #basic_search .input.attached input:focus,
form[action="orgs.php"] .input.attached input:focus,
form[action="users.php"] .input.attached input:focus,
form[action="tasks.php"] .input.attached input:focus,
form[action="tickets.php"] .input.attached input:focus {
background-color: #999;
border-color: #ccc;
color: #000;
}
I think it just comes from the header title colour:
