Is there a way of forcing OSTicket Awesome to use the desktop view? I am finding when i resize my window on my laptop its changing to mobile view, which is obviously because the size of the screen reduced to that of a normal mobile device. So i'd like to stop this from happening when on PC.
I'm afraid there is no elegant way to do this.
The layout "breakpoints" (to use web design nomenclature) are hard-coded and it would be nearly impossible to make them user-configurable.
The only solution I can think of (and you're not going to like this) is to zoom out in your browser. Which would make everything very small, but would force the desktop layout.
If I think of anything else I'll let you know, but that's about all I have for you.