Have you checked these first?
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Hi,
See picture. I cannot get this to align and the heading looks different.

Yikes! Thank you for the bug report and screenshot, Randy.
Any updates on this? We're also experiencing this issue and would love a fix. Mobile looks particularly bad, as you cannot even read the title there.<br />
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Hi guys,
These issues with Tasks in both desktop and mobile views have now fixed in osTicket-1.14.2-Awesome-102.
Thank you for taking the time to post your screenshots.