1.17.1 fixed the issue. 

Update: This is a confirmed bug by others, not related to OSTicketAwesome.  

It timed out, but I was able to get in. 

I just got it working by logging in to the Cpanel and moving the "attach" folder. Here is what happened: The upload of the backup "attach" folder fr...

I don't think it is your fault, but you do have a zip inside a zip.  I navigated to the second zip only, I think it was the upload folder. I rea...

Thank you for the quick reply. I had a feeling it was server related. I decided to put the original osticket back online and it worked. At that point ...

Thank you for your help. I did try that with no luck and nothing is auto-assigned.   

This is for E-mail notification of a new TASK created. I select the department support and nothing happens. (I do not assign agent) All the ticket not...

Marking this as resolved. Problem went away after php upgrade to 7.3

See inline response       Hi Randy, Sorry for the delayed response. Are you still having this issue? YES Did the issue start ha...