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Randy Jonathan
@randy-jonathan
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Joined: Jan 9, 2018
Last seen: Apr 28, 2026
Topics: 11 / Replies: 10
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1.17.1 fixed the issue. 

3 years ago
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Update: This is a confirmed bug by others, not related to OSTicketAwesome.  

3 years ago
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It timed out, but I was able to get in. 

3 years ago
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Replies: 0
Views: 15
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I just got it working by logging in to the Cpanel and moving the "attach" folder. Here is what happened: The upload of the backup "attach" folder fr...

5 years ago
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I don't think it is your fault, but you do have a zip inside a zip.  I navigated to the second zip only, I think it was the upload folder. I rea...

6 years ago
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Thank you for the quick reply. I had a feeling it was server related. I decided to put the original osticket back online and it worked. At that point ...

6 years ago
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Replies: 3
Views: 26
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Thank you for your help. I did try that with no luck and nothing is auto-assigned.   

6 years ago
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This is for E-mail notification of a new TASK created. I select the department support and nothing happens. (I do not assign agent) All the ticket not...

6 years ago
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Replies: 3
Views: 16
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