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I'm pretty sure that this is a technical limitation of PHP. I've heard that other programing languages, such as Ajax, allow the user to submit form d...

Hi @huypt, Please add the following to Admin Panel > Theme Options > Custom CSS: @media screen and (max-width: 550px) { .action-button.muted[d...

You sent me down a rabbit hole! I am really confused. I don't understand why you've run into this problem. That text is already translated in the Pol...

Thank you for bringing this to my attention, @NMITHelp. This is a serious glitch. And I haven't quite figured out how to properly fix it yet. But I ...

I believe you have run into an unresolved osTicket issue (it is not an osTicket Awesome issue btw). Try adding .jpg (and whatever other filetypes you...

Hi @nandor, If I understand you correctly, you expect that the user should not be able to close a ticket that still has remaining uncompleted task(s)...

Hello @DimitarStanev, I can't reproduce this issue on my end. I was just about to give up, but then I noticed something interesting in your screensh...

P.S. I included the latest version of the Attachment Inline Plugin in the new osTicket Awesome release. So if clonemeagain fixed the issue, the fix i...

Thank you very much for posting this, @fulfillment9. You probably saved me a lot of time trying to track down the issue!

This is absolutely not a thing that you need to worry about.

Hi @menarva, Admittedly I haven't looked at a RTL layout in a long time. I will sit down soon and work on some improvements. And then I will let you ...

Hi Zack, I will add this code to the next release, but for now you can toss it in Theme Options > Custom CSS: @media screen and (max-width: 760px...

Yikes! Thank you for the report, @hitchman. This will be fixed in the next release. For now, please add the following CSS to Theme Options > Cust...

P.S. And toss this one in as well for good luck! .label.label-bare:hover { background: rgba(255, 255, 255, 0.48); }

Hi @JulienVDC, This is a bit of a shot in the dark because I cannot figure out how to make the 'group' and 'cc collaborator' buttons appear on my end...