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Hi bmerz, thank you. I fixed it like that now. I am really surprised that such a big bug is in the latest release and especially that it was still n...

I can not manage to include a video or a link to our cloud. Can I instead email this to some support address maybe?

Did I break the forum now? My previous reply vanished after I tried to edit it and now I can not post any new replies anymore. Edit: OK, this worked...

Yes, now it worked fine for me as well. Thank you.

Thank you. I was able to disable it but not delete it in the admin panel. Trying to delete resulted in HTTP 500: I checked the database and saw tha...

Thank you. Am I right that there is a version of the Attachment Inline Plugin including a compatibility fix already included in osTicket Awesome? Tha...

Hi and sorry for not giving an update for so long.. I just tried that. I cleared the browser cache but the problem is still there. The icon shows for...

I have (almost) the same issue on more or less every ticket page. When I go to any ticket page via the menue (e.g. "Open", "Assigned To Me", "Closed"...

Hi, I upgraded from 1.14.4 to 1.15.1 (Revision 1) now and have the same problem again. I again had to make the manual change in /include/staff/ticket...

Hi, thank you. The fix works fine.