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Just to be clear: are you talking about the Client Portal?

Hi @Code54, Sorry for the delayed response. Please confirm that a osta/uploads/ directory exists with 755 permissions. And are your custom logos pr...

Very odd. I'm glad that you managed to sort it out.

Correct me if I'm wrong, but I'm pretty sure that is an osTicket function. So you'll want to ask how to disable it in their forum.

Hmmm I'm sorry, I don't really have anything to add. Except that I'm glad you sorted this out. To be entirely honest, I don't quite understand what t...

If it makes you feel better, I’ve spent way too much time composing various replies as I narrowed down what is going on. Long story short, you have t...

Dies ist wahrscheinlich kein Problem mit osTicket Awesome. Mit anderen Worten, Sie hätten wahrscheinlich das gleiche Problem mit regulärem osTicket. ...

Si desea habilitarlo en el diseño móvil, agregue el siguiente código a /osta/user-styles.css: @media screen and (max-width: 760px) { #scroll-to-t...

Ich habe noch keine Antwort von Ihnen erhalten, daher werde ich dies als "Gelöst" markieren. Sie können hier jedoch immer noch antworten, wenn das Pro...

Thank you, @jfleduc! Getting encouragement such as this still means a lot to me. 😀

As you will see in this screenshot, this is currently an issue with osTicket itself: And it isn't limited to one language pack. Here I'm using the ...

Este parece ser el mismo problema que has descrito en otro mensaje. ¿O es esto algo diferente?

And you are using the fr français (French) language back, yes? Not that it should matter what language you're using. I'm just trying to reproduce th...

He pasado mucho tiempo intentando reproducir este problema. No puedo entender cómo hacerlo. No puedo ayudarlo a menos que tenga acceso a su instalació...

No hay un atajo secreto que se esté perdiendo, si eso es lo que está preguntando. ¿Tiene alguna sugerencia sobre cómo facilitar la recuperación de la...