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Yikes! I feel silly that it took me so long to figure out what you meant. I just wasn't expecting it because it wasn't meant to be there. This will b...

Hi @goldquadrat, Sorry for the late reply. This is planned for a future release. Stay tuned.

Hi die-ITler, You are using the attachments_preview plugin /p> There is a known incompatibility with that plugin. You can either disable it or use ...

Ja, ich arbeite an einer osTicket Awesome-Version, die den Code osticket.com.de verwendet. Aber ich muss fragen, ob das in Ordnung ist. Ich möchte ni...

Hi @dfeenstra, It took me a while to figure out what you are asking! It sounds like you've figured out how to manually translate the names of the Pr...

It works in the demo:

Hello again @mstrust, I received your cPanel login... thank you. I create a new subdomain: support-test.yourdomain.com. I installed osTicket Awesom...

Hi @mstrust, I am sorry for the delayed response. I received your admin login by email, thank you. I am looking at your installation and I see a lo...

Hi Tank, Sorry for the delay. I cannot even visit your installation as it results in a CloudFlare issue. Is it possible for you to temporarily di...

Es tut mir leid, ich verstehe nicht ganz, was Sie sagen. Sie beziehen sich auf das deutsche Projekt, ja? Von dieser Seite? HTTP ERROR 500 Fehler ...

Overdue popup notification?! I am not familiar with this. I'm thinking you must have installed a third-party plugin or mod for this functionality, yes...

Hi Randy, As with a couple of your recent posts, this appears to be a question with osTicket itself, not an issue with osTicket Awesome. I did have ...

Hi, This happens when the Deutsch language pack is used because some German words (such as 'Wissensdatenbank') are so long! I will include a fix in...

Hi @goldquadrat, Ah, yes I see the issue. I didn't anticipate this and I'm not sure how to go about fixing it in the future. The reason that you are...

Sorry @doublebind, I missed your post. There is more than one issue here. It isn't just too wide, it also isn't using the image files that it is supp...