Have you checked these first?
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Hello,
i noticed that no user defined company logo is displayed when i print a ticket to pdf, for example. How can i change this?
osTicket v1.14.1 // osTicket-1.14.1-Awesome-102<br />
PHP 7.3.11 // MySQL 10.3.21 // Apache/2.2.34 (Unix) mod_fastcgi/mod_fastcgi-SNAP-0910052141 web server
Hi @goldquadrat,
This is now fixed in osTicket-1.14.2-Awesome-102.
In fact, you can now upload one version of your company logo for the online ticket system and another high-contrast version for print jobs.
Also, print jobs themselves have been styled to look better.