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City of Alton
@city-of-alton
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Joined: Jan 9, 2018
Topics: 2 / Replies: 15
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What browser are you using, and have you already tried clearing your cache?

7 years ago
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I can confirm new 1.10.5 v.1.0 the loading notification is gone. I keep getting duplicate tickets from end users clicking "create ticket" more than o...

7 years ago
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#footer #osticket, #footer #ostawesome { display: none; }   Did work for me in that file. I did have to do a ctrl+shift+r to reload the ca...

7 years ago
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@gaetan.hardy You have to upload the image and then select it in a different spot other than "Theme". Login as admin. Go to Admin Panel>Company&g...

7 years ago
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@sgps osTicket Awesome 1.10.4-v1.0 is for osTicket 1.10.4 meaning you must upgrade your osticket from 1.10.1 to 1.10.4 in order for osticket awesome ...

8 years ago
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Thank you for pointing that out. I removed it, cleared cache, added it, cleared cache, image missing icon is back.

8 years ago
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Zoom in of gook.

8 years ago
Topic
Replies: 3
Views: 17
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Doh! Such a simple thing I forgot to do before getting on the forums. Sorry about that. Ticket closed, and your Awesome.

8 years ago
Topic
Replies: 2
Views: 21
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<p>Your permissions on the installed files are set wrong. You need to verify the account you sign in with, also has access to modify the files....

8 years ago
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stevland LIVES!!!! First, I will search for IE in forums Second, Yes I was able to correct the IIS issue. It was not as bad of an issue as I though...

8 years ago
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hogkammen, you can fix this by editing the index.php file. I am windows based so for me in Notepad++ line 64 in the parenthesis, I changed the "Check ...

8 years ago
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To build on hogkammen, that bug is on the Client Landing Page. Under Open a New Ticket the button says "Check Ticket Status" even after hovering mous...

8 years ago
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You were correct it was a permission issue. Now I can make the changes, but in IE the site looks....bare. In Chrome its fine. Months ago, there was...

8 years ago
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