Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
Note: Never paste the contents of your ost-config.php file here; it holds your database credentials.
Two quick checks before posting: try clearing your browser cache, and press SHIFT+O on any Staff Panel page to enter Safe Mode (a stock osTicket with no enhancements). If the problem still shows in Safe Mode, it's in osTicket itself, not osTicket Awesome. But let us know about the issue either way.
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
This forum is public. Never post order numbers, full license keys, email addresses, or payment details.
This is the place for general questions about how billing and licensing work — renewals, activation, staging slots, plan differences, and what happens when a license lapses.
For anything tied to your specific account, refund, or payment, contact us directly instead.
Buenas tardes tengo problemas en la visualización (desde la vista de usuario) del campo del formulario TIPO->INFORMACION, no se ve el recuadro completo.
ahi no se logra ver toda la linea:
Este es un problema de osTicket, no un problema causado por osTicket Awesome.
Pero me tomé el tiempo para abrir un informe de problemas en GitHub para informar a los desarrolladores de osTicket sobre esto.
https://github.com/osTicket/osTicket/issues/5506
---
This is an osTicket issue -- not a problem caused by osTicket Awesome.
But I did take the time to open an issue report on GitHub to inform osTicket's developers about this.
https://github.com/osTicket/osTicket/issues/5506