But osTicket has not shown the # of Closed Tickets since v.1.9.x.

Just for the record, the print from osticket core is from other installation I just use for example purpose, the main idea using that print was shown what tab exactly I mean.

Just for the record, the print from osticket core is from other installation I just use for example purpose

That is good to know. It explains why the #'s are so different between the two screenshots.

But I'd still like to know your Database Scheme information (highlighted above).

Actually, in order to help you I'll need to have a look at your Staff Panel.

Please create a temporary administrator account for me (Admin Panel > Agents > Add New Agent) using info@osticketawesome.com.

I Already did the account as you request, and send the link for reset de account password in the e-mail.