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Wowww so sorry @stevland I didn´t refresh this page and don't see your answer but thanks a lot for your help.

Hi @stevland Apparently I managed to resolve the situation, I do not know how or why but when I passed the complete link in the browser "https://soli...

Do you still have a osTicket core installation?   Hi @stevland I do have a backup from osticket core.  

I Already did the account as you request, and send the link for reset de account password in the e-mail.

But osTicket has not shown the # of Closed Tickets since v.1.9.x.   Just for the record, the print from osticket core is from other installati...

So the osTicket Awesome installation is perfect and 100% operational but since I install the osTicket Awesome is not showing the "Answered" Tab for al...

Yes I just took the osticket core just for example, and the other pic is how is showing after osTicket Awesome installation