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It should be an easy question to answer but it isn't. This is because osTicket Awesome uses different favicons depending on which color theme you hav...

Hi @ENPY, I just realized that the forum software I’m using has been falsely flagging some posts as “spam” and segregating them. Thank you for takin...

Hi @thomas.mccall, I just realized that the forum software I’m using has been falsely flagging some posts as “spam” and segregating them. Thank you ...

Hi @ramalho, I just realized that the forum software I’m using has been falsely flagging some posts as “spam” and segregating them. Thank you for ta...

Hi @stejos, I just realized that the forum software I'm using has been falsely flagging some posts as "spam" and segregating them. Thank you for tak...

Hi @ENPY, I just realized that the forum software I'm using has been falsely flagging some posts as "spam" and segregating them. Thank you for takin...

I have an updated version of osTicket Awesome for 1.11 to release in the next day or two. Hopefully I will have a release ready for 1.12 within a wee...

Sorry, I absolutely do not intend to support Internet Explorer at all. If I did try to support IE, I would have to start by removing a bunch of featu...

You can try this: #sub_nav li + li > a { margin-left: 0 !important; } #sub_nav li.top-queue + li > a { margin-left: 20px !important; } ...

Hmmm. What version of osTicket / osTicket Awesome are you using? FYI I just uploaded and downloaded a bunch of files and opened them successfully usi...

@Energy FYI I did figure out what you are referring to. I disabled the bold font a long time ago because I feel it makes the ticket list look too ...

@digitalis-france, Have you tried hard-coding the full URL? I suspect that will fix your issue. Using a relative link i.e. ../pics/login.png is fine...

I should also add that the ability to change priority from the main ticket screen was a mod that I developed. Unfortunately it hasn't been working pr...

BTW, you'll be able to switch to English_CAD in the next releases starting next week. And I'm including native support for both the UK and the Canadi...

Hi @aeromarine, Just a head's up, in case you haven't noticed... this was fixed in the last release. I'll have more releases next week so you may wan...