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Hi @ulises, We can take a look at that. You can contact me at info@osticketawesome.com.

Sent! 🙂

I'm sorry, the ability to add custom fields is limited to staff queues. It's a great idea, but it would require modifications to osTicket's core func...

That is true. I have to create invoices manually and so I do them in batches around once a month. As it happened, I posted the link right after send...

Thank you for the report. It will be fixed in the next release.

Hi @cdccomputing, Add to following to /osta/user-styles.css: .thread-body img { max-width: 100% !important; }

Esperaba que eso ayudara. Pero desafortunadamente no hay nada más que pueda sugerir sin conocer el problema. Por favor, consulte mi mensaje anterior...

¿Has resuelto el problema?

Thanks for the screen capture, that helped me understand your issue. The fix is very simple. Admin Panel > Tickets > Top-Level Ticket Counts &...

When i said the same result, i was referring to ” Same blue screen” not the code result Don't be afraid to be verbose! 🙂 That is a tough time zone...

Hi nelsonpark, I asked you two unique things. When you posted "same result" I assumed you were referring to the first item and you had overlooked or ...

I am still waiting for an answer from you. As per my last message, let’s try a clean install of osTicket Awesome: Please upload the /upload folder...

Parece que tienes un error tipográfico. Parece que escribiste este comando: # find.-type d -print0 | xargs -0 chmod 0755 Pasaste por alto un espaci...

One can comment out the source code. But it is easier to do this through a quick CSS tweak. See the item How do I remove the logos in the footer? on t...

Sorry, it is not possible to do this without some significant custom coding.