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Blank Blue Screen 1.12.2 Version upgrade new installation

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Posts: 1177
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(@stevland)
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Joined: 2 months ago

Hi nelsonpark,

I asked you two unique things. When you posted "same result" I assumed you were referring to the first item and you had overlooked or disregarded the second item.

If I am now understanding you correctly, you are saying that you completed the second item and "same result" is a response to both items.

Interestingly, it isn't the same result. The first time you posted the source code it was cut off at the opening <body> tag. I was trying to ensure that you posted what was there in its entirety. Your new source code post cuts off even earlier, and yet you say it is the same result. It isn't filling me with confidence that we are on the same page.

For the first time in 2 years, and after hundreds of successful installations, I am at a complete loss. Given that I cannot connect to your server through the standard methods (SSH, FTP) the only other thing that I can think of is to schedule a TeamViewer session.  If you would like to proceed let me know what time zone you are in (I'm in Pacific GMT-7) and give me a rough idea of when you are available this week and we will take it from there.


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Posts: 13
Topic starter
(@nelsonpark)
Member
Joined: 7 years ago

Hi,

When i said the same result, i was referring to " Same blue screen" not the code result.

Yes, teamviewer would be great. 

We are based in Victoria Australia ( UTC +10) Sydney Melbourne. Current time is: Tuesday 3rd sep 9:35am

On what email address do you want me to forward the TeamViewer details?

Thanks

 


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

When i said the same result, i was referring to ” Same blue screen” not the code result

Don't be afraid to be verbose! 🙂

That is a tough time zone to match up with! Would 9am tomorrow (your time) work for you?

info@osticketawesome.com


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