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Hi @Stevland Unfortunately I was a bit wrong and while the drop down does appear, when you select an option it still brings up that second box so it ...

So Above is the current method - you click it (highlighted in red) and it opens another box. It's not more clicks, and now that I think about it it's ...

@stevland You're right the message shows up regardless, but yes we have 200 active tickets and not one has the green dot, our test server which I've ...

Thanks @stevland that's perfect 🙂 I wasn't expecting to get exactly what I wanted haha.

Excellent thank you so much! @stevland  

I will just add this bug is also found in the demo version.

I have the same problem but it looks like they have not even looked into the issue for you? It seems to be an issue with all custom fields