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Wanted to bump this as still good today in 2022. Only added the part in yellow at the end and it worked immediately.

Not sure if you saw this

+1 on this request, not sure why osTicket included this as a forced option in the first place. It appears to have some settings tied to this in /scp/j...

The last release was technically only officially for 1.15.4 and 1.15.5 was never officially supported by osTicketAwesome it seems. The last release wa...

Welp this doesn't seem to be an osTicket Awesome issue. I just realized I should check against the native osTicket and it seems to be the same there. ...