OsTicket 1.11 - Awesone 11.1
The user who opens the ticket and attaches a file is not attached to the ticket. The configuration is admin is ok and the system shows no errors, send the ticket but without attachment.<br /> Instead if the operator attaches the file, this works.<br /> The problem is with all browsers of any size. Even from the attached smartphone it is not sent.
If you want I have a clean test of osTicket 1.11 and a test of Awesone 1.11
Help please, thanks
Sorry, nobody has this problem? I can't use the template like this.
Help please.

Same issue here.
I am on php7.0
Hi guys,
To fix this issue, please edit /open.php and replace its contents with the code on this page.
Or wait for the next release (osTicket-Awesome-1.11-v1.1), which should be available by the end of April.
Hi Stevland,
I have replaced the contents of the open.php file but the attachment that the user loads does not arrive in the admin panel. Help please