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May 28, 2019 5:10 am
it still does not work. 🙁
May 28, 2019 5:44 am
I'm sorry, I think I misunderstood what we were talking about.
There was an issue previously where custom fields would not show up. This has been fixed in the new release.
But you were pointing out that that ticket counting is not behaving as expected when filters are customized.
I believe this is an issue with osTicket itself. The best response is to report it in the osTicket forum or report it on GitHub.
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