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Posts: 8
Topic starter
(@auricon)
Member
Joined: 6 years ago

Dear fellow devs!

I'm using osTicketAwesome in Hungarian and some texts remain in English on the landing page:

My system parameters are below:

osTicket v1.14.2 // osTicket-1.14.2-Awesome-103
PHP 7.4.8 // MySQL 10.1.45 // Apache web server

 

Could you help, please?


9 Replies
Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Oh, that really weird. It works on this end:

https://osticketawesome.com/a/1.14.2-3/?lang=hu

Have you tried clearing your browser cache?


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Posts: 8
Topic starter
(@auricon)
Member
Joined: 6 years ago

Hmm, it really is weird...I have not cleared cache, but I will give it a go, and see what happens.


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Posts: 8
Topic starter
(@auricon)
Member
Joined: 6 years ago

Unfortunately clearing cache did not solve anything 🙁


Reply
Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Are you using the Hungarian language pack that came with osTicket Awesome?

One easy way to fix this would be to open /index.php replace line 76...

<?php echo __('We provide archives and history of all your current and past support requests complete with responses.');?>

...with your own Translated text.

But I would be curious to take a look at your installation and figure out what the actual issue is, if you would be comfortable providing me with temporary access.

If so, please fill out this form with as much information as possible. (I won't need an osTicket Administrator account for this, but I will need at least one connection method: cPanel/Plesk, FTP or SSH).


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