Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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testing in awesome 10.1.4 and browser chrome and firefox
pls check in the attach picture
Thanks again for posting this screenshot.
This is actually a part of the same search issue that you submitted in an earlier post. Without going into details, I have to completely overhaul the way all of the ticket tables work in osTicket Awesome in order to fix this. I plan on having this fixed in the next release. Thank you for your patience.