FYI osTicket-1.12-Awesome-103 is now available.

Have you resolved this?

Hey Stevland

After upgrading to 103 I still had the text error. After looking through all of the files, I noticed that a few OSTicket versions ago we change the default Low, Normal, High, Emergency levels to custom ones. I noticed that OSTicket Awesome pulls the color only for the specific default levels. After setting the levels back to the default in the database, the priority column correctly showed the color and removed the text. 

Thanks,

Ah ha! I never would have thought of that, @biggby. Thank you for taking the time to come back and explain. Perhaps it will come up again one day.