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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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We just upgraded OSticket to v1.18.1 and OSTicketAwesome to osTicket-1.18.1-Awesome-101. Since then, a few things with the color options in OSTicketAwesome are not working correctly:
Navigation Bar Link Hover color is not working – The color does not change when I hover over navigation bar items, the items remain the same color as specified in Navigation Bar Link.
Header Text color is not working – all the things that should use this color (Header menu items, ticket counts on navigation lists, the ticket number on the sticky menu, etc.) are just a grey color (#3a404a) that is not in my custom theme color options at all, so I have no idea where it’s pulling that color from.
Header Text Hover color is not working – Instead of using the color specified here, my system is using the color specified in Mobile Menu Background when I hover over items.
I have tried changing color themes to the various built-in color schemes and they result in the same bugs as when I use the custom colors. I verified this by using the “Staff Demo” here on OSticketawesome.com and updating the theme of the demo system to match my own and compared the behavior.
Any help you could provide would be greatly appreciated!
Looks like it was just a browser issue on my end. Clearing the cache and updating the browser resolved the issue.