yes thanks for this 🙂
Hi,
we still have the same issue on the newest available version "osTicket Awesome for osTicket 1.14.4 (Revision 1)".
Why is this still not fixed?
Thank you for bringing this to my attention.
It appears that an upstream change of code in osTicket resulted in my fix being overwritten somewhere along the way.
It will be fixed again in the next releases. But if you want to manually fix it right away you'll look for the following code in /include/staff/ticket-view.inc.php around line 1007:
<a class="inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo $title; ?>"
href="<?php echo $href; ?>">
which you'll change to:
<a class="ticket-action inline-edit" data-placement="bottom" data-toggle="tooltip" title="<?php echo $title; ?>"
href="<?php echo $href; ?>">
Hi,
thank you.
The fix works fine.
Hi,
I upgraded from 1.14.4 to 1.15.1 (Revision 1) now and have the same problem again.
I again had to make the manual change in /include/staff/ticket-view.inc.php file.