Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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System Specs:
osTicket v1.14.2 // osTicket-1.14.2-Awesome-102
PHP 7.3.19 // MySQL 10.2.32 // Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.3.19 web server
Since the update to osTicket-1.14.2-Awesome-102 the mass selection checkbox on the left is no longer showing. (see below)
I think this might be a bug. Please provide a fix or maybe point out a possible configuration error.
Thanks at lot!
Best,
Malte
Sorry my bad... there was an error with the database / permissions.
This can be closed!