Forum

Anyway, all you need to do is open /index.php in the root of your osTicket Awesome directory. Delete lines 66 and 75 <?php echo __('Please provid...

Thank you for giving me access to your installation, @fachmarkt!

Hi webtekpc, Can you post a screenshot?

Fixed!<br /> <br /> If anyone else has this issue, the quick fix:<br /> <br /> Admin Panel > Settings > Tickets > Set...

@fachmarkt, I figured out what is going on with your second issue. All of the ticket subjects that have lost their link are really long and have bee...

@ITmgmt Thank you for confirming this.

@fachmarkt That was easy … Easy for you. : P I cannot click the Topics we can see in black color… whats going wrong here? I don't know. Are t...

Hmmm I wouldn't think so but I'm not really sure. FTP?

Thank you for providing access, @techcare. I noticed something else that seems to be related. In the desktop layout when I click on a navigation link...

@fachmarkt. I was able to successfully access your osTicket Awesome installation and track down the source of the issue. Thank you. You are using the...

This same display glitch was reported once before by a user in the osTicket.com forum. He later claimed that the issue was resolved, although I wasn't...

I'll marked this Resolved for now, but I am happy to investigate further if you wish me to do so.

I still can't reproduce the issue on my end. With Allow HTML selected the redactor toolbar is present, when deselected it is not. So unfortunately ...

Hi techcare, Thank you once again for your reports. Here's a fix for the reply color: .thread-entry.response .header { background: #b2e9f1; } .thr...

Sorry, not in this instance. It probably looks like something that would be easy to do. But it's like asking to change the support beam in a building...