Sorry for your trouble, @Absoulte.

>I deleted template because too many updates and too many OsTicket BUGs and templates.

Fair enough. But the issue has already been fixed.

Please try downloading a new copy of the update for 1.12. Also, after installing, clear your browser cache.

I worked on the new osTicket Awesome releases straight through the weekend to catch up. Clearly I am trying to do too much at once. I need to slow down and focus on quality control.

I don't expect you'll have any more trouble, but please let me know if you do!

Hi Stevland, now the 1.12 release - osTicket Awesome 101 is perfect. Advanced search, client attachments, template color settings, pdf logo and all the bugs present before are solved. Good job.

I'm glad we got through that without you abandoning ship! 🙂

Thank you for your positive feedback... it really helps me keep up my enthusiasm for this project.

I appreciate your contributions to this forum since you joined, @Absolute.