Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
Note: Never paste the contents of your ost-config.php file here; it holds your database credentials.
Two quick checks before posting: try clearing your browser cache, and press SHIFT+O on any Staff Panel page to enter Safe Mode (a stock osTicket with no enhancements). If the problem still shows in Safe Mode, it's in osTicket itself, not osTicket Awesome. But let us know about the issue either way.
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
This forum is public. Never post order numbers, full license keys, email addresses, or payment details.
This is the place for general questions about how billing and licensing work — renewals, activation, staging slots, plan differences, and what happens when a license lapses.
For anything tied to your specific account, refund, or payment, contact us directly instead.
Hi
It would be nice to have the ticket list use the full width of the page. On high-resolution screens, it's just too narrow and the most important column (subject) is too small.

Thanks.
Maybe one day.
For now I'm just going to sit here and ingest my screen resolution envy. 😛
I've made these quick and dirty changes:
/* occupy more space */
body.index-page #sub_nav,
body.index-page #content,
body.index-page div#header-constrain {
max-width: 95%;
}
/* search input behaves strange when wide, don't have time to deal with this - just move it down */
body.index-page #basic_search {
height: 35px;
}
/* fix squished logo during login */
#login-title #header-image img {
height: 100%;
}
Seems to work, for now. Now to find the line of code that trims the subject line...
So turns out the subject is trimmed with css and not code:
/* full width subjects */
body.index-page .osta_subject > span.truncate {
max-width: 100% !important;
}