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Change customer form

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Posts: 11
Topic starter
(@charlesjr)
Member
Joined: 5 years ago

I would like to know if it is possible to add a new field in this customer form.

I need to create a tab with the department of the requesting client, to assist in the identification for the agents.


1 Reply
Posts: 11
(@shimo)
Member
Joined: 6 years ago

Hello @charlesjr,

of course you can add fields in that form. You can find the setting under the following menu:

  • Admin Panel -> Manage -> Forms -> Contact Information

Or is that not what you mean/need?


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Thanks for jumping in, @Shimo.

This is more of an osTicket question (rather than an osTicket Awesome question). But @Shimo is correct.

I will mark this as 'resolved'.


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