Have you checked these first?
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After updating from 1.14.1 101 to release 102 the version number is still 1.14.1 101
Download osTicket-1.14.1-Awesome-102.zip
Indeed in upload/osta/version.txt you find :<br />
osTicket-1.14.1-Awesome-101
Hi @hobbleman, thank you for the report. I will release a hotfix for that right away.