Forum

Issue with Export i...
 
Notifications
Clear all

Issue with Export in the last version of Revision 2

5 Posts
2 Users
0 Reactions
30 Views
Posts: 3
Topic starter
(@kai-gyt)
Member
Joined: 6 years ago

After clicking export i get empty box, all our employees reported the same issue,

Screen shot here for export issue https://prnt.sc/qc2mjs


4 Replies
Posts: 3
Topic starter
(@kai-gyt)
Member
Joined: 6 years ago

after selecting any export to tickets we cant export as we get white box, this is high priority please solve ASAP,


Reply
Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Hi @kai.gyt,

I see that the same behavior is present in unmodified osTicket, which you can see for yourself in this demo installation:

https://osticketawesome.com/o/1.14.1/scp/

Therefore, this is an issue with osTicket itself — it is not an osTicket Awesome issue. Please report it in the osTicket Forum or, better yet, open an issue on GitHub.


Reply
Posts: 3
Topic starter
(@kai-gyt)
Member
Joined: 6 years ago

Ok i will contact osticket for that and open on github, however there wasnt any issue on the 1.12


Reply
Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Yes, I see that you are correct: the issue is not present in 1.12.3:

https://osticketawesome.com/o/1.12.3/scp/

But how is that relevant? It's like saying, "Why did I wake up with a cold today? I felt fine yesterday." 😉


Reply
Page 1 / 2
Share: