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Unable to see collaborators interface

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Posts: 31
Topic starter
(@techcare)
Member
Joined: 7 years ago

Latest update. Now unable to see the collaborators interface. I click on it and all I see is that the page scroll bar moves (page becomes bigger). That is it.

No php error (web server side)

Appears to be a z-index issue??


9 Replies
Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

By "latest update" I assume you mean osTicket-1.12-Awesome-105, yes?

Please clear your browser cache and try again.

If the issue persists, let me know if you encounter the same issues in the latest staff demo.


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Oops sorry disregard my last message!

I got confused. I fixed this recently and I mistakenly thought the fix had been included in the last release. It was fixed since the last release, hence it will be included in the next release.


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Posts: 31
Topic starter
(@techcare)
Member
Joined: 7 years ago

No drama dude. But this is a pretty big issue for me. What is the ETA for the new release? I've had to resort back to the standard osTicket theme.


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Posts: 31
Topic starter
(@techcare)
Member
Joined: 7 years ago

Why this shows up as resolved when it isn't???

Please fix this!!


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