Have you checked these first?
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Hi,
The Editor on the new version of Osticket Awesome is broken.
Thank you for your report and sorry for the trouble.
I am not entirely certain that I know what you mean by "the editor".
I assume you mean the text box when you post a reply or an internal note on a ticket. If so, this will be fixed in Revision 2 (osTicket-1.14.1-Awesome-102), which will be released in the next few hours.
If you are referring to something else, please let me know!