Loading Page on Ticket Creation Missing

John Schrader · 2019-01-22T03:35:54Z

There used to be a popup that would state "Loading" and disabled the ticket page. This is not present in the OSticket Awesome version that we have. This enables the user to hit the "Create Ticket" button several times. Each time that the button is hit, it creates a ticket. If it takes longer than a few seconds, most users are hitting it again causing several duplicate tickets in our system.

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Bugs and display issues

Last Post by stevland 7 years ago

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John Schrader

Topic starter

Mar 19, 2019 1:45 am

(@jschradermyios-com)

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Joined: 8 years ago

Funny enough, v1.11 has fixed this issue by disabling the open button on click.

Posts: 1177

stevland

Admin

Apr 22, 2019 12:32 pm

(@stevland)

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Joined: 2 months ago

This will be fixed in the next release (osTicket-Awesome-1.11-v1.1), which should be available by the end of April.

Thank you for your patience!

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Loading Page on Ticket Creation Missing