I was able to fix the plugin myself and add a pull-request to the GitHub project.<br /> If anyone has the same problem, you can download the fil...

I did some more testing and found that the problem only happens with this nice plugin enabled:/p> So, I wanted to report a bug at the plugin, but it ...

Extra note: Tested it in the original version (upload directory renamed to /upload_original and copied ost-config.php) and it works as expected in th...

For those who ran into the same problem. I was eventually able to resolve it by: warning: step 3 requires you to enter the root password of the Mari...

Thanks Stevland, I will try this (I'm sure it works!). About your question on how I uploaded the files. Originally osTicket is just a package you ca...

Hi Stevland, Thanks for your support. Never mind. I think it will solve itself when we install an update or something. It's not a big deal, but alway...

Hi Stevland, I agree that it looks like an ACL problem. We also run a DocuWiki site and there the user/group owner of all files is http. I changed o...

I changed the permissions. Got a lot of errors saying that permissions couldn't change, for example on the Attachments directory. When I delete the o...

From which directory should I run those commands? /volume1/web/osticket/ ? Or only the upload, or osta?

Thank you for your support, and no worries. It's not causing any major problems. Yes, the file is listed and I think the permissions are correct. It'...

Hi Stevland, Thanks. Yes please, revert your template back. I think I never got a reply, but I'm not sure. <br /> Because my parallel setup wor...

Meanwhile I have my parallel setup running and can confirm that this issue exists in the original osTicket too. Users on that forum are saying that t...

Thank you, I was trying the same thing on the demo-login but I my emails weren't received by the system. So this should be sufficient to test? Best,...

Hi Stevland, Thank you for your support. I understand that you ask to verify this first, but only after doing all kinds of tests on our own system I ...

I tried to install a parallel installation but I ran into an issue. I can reply:   But I got this error after submit: If I refresh the pa...