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any news about that?  Could you also apply the same fix to the avatars in the PDF print output? The avatars have the same issue there and show ...

Thanks, the logo is working now. Could you also apply the same fix to the avatars in the PDF print output? The avatars have the same issue there and ...

Your Rev 103 change does not actually fix the rendering issue. It only switches the PDF logo source to the theme custom logo, but still uses a normal...

I still habe the same error in the latest rev04. So i dont know what you did - but it fixed nothing? 

Hello,  Ive done some inspections here my conclusion please check this out and may resolve this in a new version if my inspections are correct: ...

Additional testing:  I can reproduce the missing logo in PDF issue on our side, regardless of whether a custom logo is enabled or not. Neither th...

Additional information I also noticed that avatars are not rendered correctly in the ticket print / PDF view. Instead of the avatar image, only an “X...

Hello, after upgrading osTicket from 1.18.2 to 1.18.3, the logo is missing in the ticket print / PDF view when using osTicket Awesome. What I tested...

Hello, after upgrading osTicket from 1.18.2 to 1.18.3, the logo is missing in the ticket print / PDF view when using osTicket Awesome. What I tested...

No, your statement is wrong. There is an osticket plus editon for selfhosted please specify how we can use osticket awesome with it?