Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Hello good morning,
is it possible to remove/change the image “powered by ost” from the footer in every email?
Thanks in advance
Hi webtekpc,
This is a core osTicket question rather than an osTicket Awesome one, so I'd recommend posting on the osTicket community forums for the most thorough help.
The short answer though: yes, you can edit your email templates under Admin Panel > Emails > Templates. Select your active template set, then edit the individual templates to remove or replace the footer image/branding as you see fit.
Hope that helps!