Customizing priority colors!

I see that the priority colors are not showing up as intended. 

Is this a new installation? You may need to clear your browser cache.

But if you are actually asking how to modify the colors to something of your own choosing, I would have to look into it. I can't quite recall but I don't think it is a simple answer.

Infelizmente as cores não são padronizadas, mas se você tem uma opção de mudar de cor, você poderia nos dizer como mudá-las?

Unfortunately the colors are not standardized, but if you have an option to change colors, could you tell us how to change them?

Você já tentou limpar o cache do navegador?

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Have you tried clearing your browser cache?

I've tried everything here but it didn't work out, still with the nonstandard colors.

Já tentei de tudo aqui mas não deu certo, continua com as cores fora do padrão.

Sorry for the late reply.

Please fill out this form (at least sections 1 and 2) and I will take a look.

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Hey Charles it looks like you renamed the priorities.

Did you not realize that you broke the priority colors when you modified the ticket_priority table in your database?

For example, I see that Emergency is now Emergência.

I suppose it is probably okay to rename priority_desc, as long as you keep priority the same.

osTicket Awesome requires the original names, for example...

class="osta_priority osta_priority_emergency"

is now...

class="osta_priority osta_priority_emergncia"

...in your installatio

This is breaking osTicket Awesome's CSS code.

So you'll probably want to at least change the priority_desc entries back to their default settings.

I might not completely understand everything you've been asking due to the language barrier. But if you want to modify how the priority colors work it would require custom code / paid support.

Good morning,
Could you fix this error?

And what about the colors, which solution appear in the standard colors?

Looking more closely here, I went back to the priority_desc pattern, now that the colors are ok.

Could you help me translate the priority value?
As the picture!

You cannot change priority, or you will break the code.

But I think you can change priority_desc to whatever you want (for example, 'Emergência').

I tried to do the translation using priority_desc, but then the problem with the colors comes back.

?

I'm sorry @charlesjr, this is beyond the scope of what I can help you with.