Web Platform Installer Not Available Anymore

Installation and Setup Help

Last Post by TVH ITS 6 months ago

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Stephen@EhOS

Topic starter

May 21, 2024 3:15 pm

(@stephenehos-ca)

Member

Joined: 6 years ago

Microsoft sunset the Web Platform Installer tool and as such the instructions provided on the OSTicket Awesome instructions page are no longer valid / should be updated to provide what is needed now that the Web Platform Installer tool is no longer an option to get PHP and MySQL installed.

https://osticketawesome.com/installation-instructions/first-time-osticket-or-osticket-awesome-windows-iis-subdomain/

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Posts: 1177

stevland

Admin

Sep 03, 2024 1:30 am

(@stevland)

Member

Joined: 2 months ago

Hi Stephen,

Thank you for pointing this out.

Posts: 1

TVH ITS

Oct 24, 2025 3:42 am

(@mflorestvhcare-org)

Member

Joined: 6 months ago

Has this problem been fixed?

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Web Platform Installer Not Available Anymore