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Glitches in 1.10.2-v1.0 and 1.10.4-v1.0

6 Posts
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Posts: 1177
Admin
Topic starter
(@stevland)
Member
Joined: 2 months ago

If you installed either 

osTicket-Awesome-1.10.2-v1.0
or
osTicket-Awesome-1.10.4-v1.0

on or before July 18th and you are experiencing some page loading issues in the Admin Panel including Theme page not fully loading

Please do one of the following to fix the glitch:

1) Replace /scp/js/scp.js with this file file

OR

2) Open /scp/js/scp.js in a text editor and comment out lines 1056 - 1073 so it looks like this:

`// Enable PJAX for the staff interface - breaks osta
// if ($.support.pjax) {
// $(document).on('click', 'a', function(event) {
// var $this = $(this);
// if (!$this.hasClass('no-pjax')
// && !$this.closest('.no-pjax').length
// && $this.attr('href').charAt(0) != '#')
// $.pjax.click(event, {container: $this.data('pjaxContainer') || $('#pjax-container'), timeout: 2000});
// })
// }
//
// $(document).on('click', '.link:not(a):not(.button)', function(event) {
// var $e = $(event.currentTarget);
// $('').attr({href: $e.attr('href'), 'class': $e.attr('class')})
// .hide()
// .insertBefore($e)
// .get(0).click(event);
// });`

 


5 Replies
Posts: 1
(@kivuonline)
Member
Joined: 8 years ago

Update: Fixed. Permission issues.

We are unable to make custom theme colour selections. It's only the preset combinations that can be applied. Otherwise this is a job well done. Thanks.

osTicket v1.10.1 // osTicket-Awesome-1.10.1-v1.4 

The current version is osTicket-Awesome-1.10.4-v1.0


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Posts: 7
 lucn
(@lucn)
Member
Joined: 7 years ago

When using the Knowledgebase; when there is an artikel with attachment the client user ( with login) can't see the alltachment. Agents can!

i've installed awsome theme 1.10.4

When using the standard osticket theme the attachment is visible so i guess it has something to do with the theme.

 


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Posts: 1177
Admin
Topic starter
(@stevland)
Member
Joined: 2 months ago

@lucn,

Thank you for reporting this. Working on a fix.


Reply
Posts: 7
 lucn
(@lucn)
Member
Joined: 7 years ago

@stevland,

 

Any idea how long this would take before fix?

thanks,


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