Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Hi there! the theme is awesome managing the size for the text of the tickets thanks to the A A A control on the bottom right, but this is not available for the client view, is this possible to be implemented? Normally, my clients, have a few tickets posted and they seem to take up the whole screen with a huge Font, also is there a way to manage the columns of information that they see? for example I would like them to see a few custom fields there, and the last answered date.
Thanks!