Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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G'day Stevland,
Found some more for you to work on 🙂

Thank you once again for your detailed report. I will attend to these shortly.
G'day mate,
Is there going to be a new release soon to fix these bugs?
Cheers.
No time frame. But it is on the list.
Found some more 🙂

Copy that.
Just a quick note to let you know that this has all been fixed up in osTicket-1.12.3-Awesome-102, which is available now. Except for the last one, I didn’t get to that. But it is on the list for next time!