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JS file not found 404

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Posts: 4
Topic starter
(@siec-ssm)
Member
Joined: 5 years ago

Hi i have problem with 404 error on some JS file:

https://osticketawesome.com/+current/osta/js/jfontsize/jstorage.js

This bug appear 2 days ago.

Thanks


3 Replies
Posts: 4
Topic starter
(@siec-ssm)
Member
Joined: 5 years ago

Any solution to have this file locally, becouse now, our support center depends on your server stability.

Best Regards


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Posts: 2
(@ict-support)
Member
Joined: 7 years ago

Hello, same problem here.

@siec.ssm: while we wait for a fix, I tried this workaround: go to https://github.com/ouvrages/jfontsize , download the missing files and put under /osta/js/jfontsize (new folder).

Go to /osta/inc/staff-head.html and change:

<script type="text/javascript" language="javascript" src="https://osticketawesome.com/+current/osta/js/jfontsize/jstorage.js"></script>
<script type="text/javascript" language="javascript" src="https://osticketawesome.com/+current/osta/js/jfontsize/jquery.jfontsize-2.0.js"></script>

to

<script type="text/javascript" language="javascript" src="/osta/js/jfontsize/jstorage.js"></script>
<script type="text/javascript" language="javascript" src="/osta/js/jfontsize/jquery.jfontsize-2.0.js"></script>

Inconvenient, but at least it works. Hope it helps!


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Posts: 4
Topic starter
(@siec-ssm)
Member
Joined: 5 years ago

Thanks it works well.


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

I see that there is an issue with hard-coded links. I will fix this in the next release. 

For now I have fixed it on my end so that the problem will not occur for anyone that is running unmodified code.

But thank you for providing a quick fix, @ict-support!


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